Privacy Policy

Pollards Direct is a subsidiary of William Pollard and Company Limited. We are committed to protecting your privacy and ensuring your data is secure. Our policy explains how we do this.

The Information We Collect

• We collect email addresses.
• On some parts of the site we ask you to register, and if you do we ask for your name, email address, geographical address and other personal information.
• If you make a purchase we will ask you for further information.

How We Use Your Information

We use the information to help us understand more about how our web site is used, and to send you information about us and our products which we think may be of interest to you.

Unless you have informed us that you do not wish to receive further information about our products, we may send you direct mail informing you of special offers and new products. We may also contact you with surveys in order to improve our site or our services to you.

Your personal registration information may be used to enable us to verify you are a subscriber and to deliver the appropriate online service to you. We may also need to contact you about a submission you have made to the website, including any content you provide.

Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998.

We will hold your personal information on our systems for as long as is necessary for the relevant service. If you wish to remove your registration details for our system you can use the Contact Us form provided on the site.

Security

The Pollards Direct site uses PayPal for secure online payments. All financial information stays safe with PayPal. Credit card and bank account numbers are never shared with others.

If you have your own PayPal account you do not need to re-enter any personal financial information. In addition, payment by BACS is also possible.

The security statement from PayPal is as follows:

?PayPal is committed to handling your customer information with high standards of information security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to personal information only for those employees who require it to fulfil their job responsibilities.

For more information on PayPal's security practices, please visit the PayPal Security Centre.

The security of your PayPal account also relies on your protection of your PayPal password. You may not share your PayPal password with anyone. PayPal representatives will never ask you for your password, so any email or other communication requesting your password should be treated as unauthorised and suspicious and forwarded to spoof@paypal.com. If you do share your PayPal password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account at www.paypal.com/uk/ and changing your Profile settings, and also contact us right away as described below.?

Changes to the Privacy Policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to any Pollards Direct website.